Fluid Sports Tech
Fluid Sports Tech
Mental Health
Student Athletes
Well Being
I was tasked with early-stage design responsibilities for Fluid Sports Tech, aimed at improving access to mental health resources for student-athletes. My responsibilities included wireframing, user journey flows, branding and prototyping. I contributed to creating a seamless interface that prioritized ease of use and reduced friction in seeking support.
Role
Fluid Sports Tech is a platform dedicated to supporting student-athletes by connecting them with accessible mental health resources through technology. Their mission is to empower athletes to prioritize their mental well-being through seamless, user-friendly solutions designed specifically for their needs.
UX/UI Design Intern
Summary
Competitive Analysis
Research on our competition showed that their interfaces were very friendly and easy to integrate to every day life.
Goals
How can we improve onboarding screens while retaining user membership?
The Challenge
After conducting a usability survey with participants from a local college, we found that a majority of users ended their session pretty quickly and did not explore other functions of the application.
Branding
User Flow
Empathize
Define
Empathize
Users reported losing interest when the subscription window appeared before they had a chance to explore the app’s features.
Users were also discouraged when they encountered a lengthy onboarding process instead of immediate access to mental health tools.
Define
After analyzing feedback from our user research, all of the proclaimed pain points were stemming from membership access
Ideate
How can we let users explore the app's features without them leaving while seamlessly guiding them toward purchasing a membership?
Prototype
We chose to implement a guest mode for users to explore freely while reducing the frequency of membership pop-ups.
Test
User feedback showed a 65% increase in success rates after implementing guest mode features
Design Thinking
Test
Prototype
Ideate
Low Fidelity
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High Fidelity
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Select your sport
General/All
Soccer
Baseball
Football
Basketball
Tim
Podcasts
Baseball
Featured podcasts
Performance Anxiety
Fear of Failure
Basketball
Lacrosse
Soccer
Football
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Virtual
Assistant
Virtual
Assistant
Introduction...
Check out these resources...
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User
User Response...
Start to chat...
Focus
Relax
Stress
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Virtual Assistant
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Quote of the Day
Podcasts
Virtual
Assistant
Meet with a
Professional
Mental Health
“Motivational/Inspirational quote for user’s day”
- quoted by ....
“Motivational/Inspirational quote for user’s day”
How will you challenge yourself this week?
Click here to enter your weekly goals
- quoted by ....
!
Live!
Join our live meeting with sport psychologist John Doe, discussing performance anxiety
Mental Health
Podcasts
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Welcome User
Select Injury
ACL
Ankle Sprain
Concussion
Muscle Strain
Tennis Elbow
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Welcome User
Rehab Journey: ACL
Month 2
Exercises
MON
TUE
WED
THU
FRI
SAT
SUN
6
8
7
9
10
11
12
Workouts
Stretches
What was your pain level?
Were you able to complete all reps?
1
2
3
4
5
6
7
8
9
10
Submit Answers
Painless
Painful
YES
Post Video Questions
NO
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Welcome User
Rehab Journey: ACL
Month 2
MON
TUE
WED
THU
FRI
SAT
SUN
6
8
7
9
10
11
12
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Welcome User
Rehab Journey: ACL
Select where you are in your journey
Weeks 1 - 3
Month 2
Months 3 - 4
Months 4 - 5
Months 6 - 9
Conclusion
Reflecting on my time with Fluid Sports Tech, I gained valuable insights into the fast-paced nature of UI/UX design in a startup environment. As my first formal experience with product design, I learned that it goes far beyond just making something visually appealing. I discovered the importance of designing with the user in mind, focusing on functionality, usability, and accessibility. I enjoyed having multiple roles during my internship, as it allowed me to see how my design choices carried more weight in a smaller-scale environment.
